Reach ground control
Need a hand with Orbix Mail? Here is how to reach a real person, plus quick answers to the questions we hear most.
Before you write
If you already have an Orbix Mail account, email us from the address on the account and include your mailbox number. For a question about a specific item, add the item ID shown in your dashboard. That lets us find it without asking you to repeat yourself.
Common questions
Web app status
The website is currently a preview. Sign-in, account creation, and the mail dashboard arrive on the web in a future update. If you already use the Orbix Mail app, email us from the address on your account and we will take it from there.
Policies
How we handle your information is described in our Privacy Policy, and the rules of the service are in our Terms of Service.